Chih-Hui Lai
Associate Professor

Ext.: 58711

Office: HK226




2012 PhD, Rutgers University
2005 MA, Michigan State University
1999 BA, National Taiwan University


2018-present, Associate Professor, National Chiao Tung University, Department of Communication and Technology

2016-2018, Assistant Professor, National Chiao Tung University, Department of Communication and Technology

2014-2016, Assistant Professor, Nanyang Technological University, Wee Kim Wee School of Communication, Singapore

2012-2014, Assistant Professor, University of Akron, School of Communication, USA


social network analysis
organizational communication
disaster organizing/communication
communication and technology
small group communication

Publications, Projects and Honors

Selected publications:


1. Fu, J. S., & Lai, C.-H. (in press). Mapping the intellectual structure and roots of online social networks 1997-2017: Challenges and opportunities for computer-mediated communication research. Journal of Computer-Mediated Communication.


2. Kim, H. Y. & Lai, C.-H. (in press). Seeking and sharing information about transboundary air pollution in Singapore. Effects of own and others' information insufficiency. Environmental Communication. doi: 10.1080/17524032.20191597751 


3. Lai, C.-H. (2019). Motivations, usage, and perceived social networks within and beyond social media. Journal of Computer-Mediated Communication. 24(3), 126-145.


4. Lai, C.-H., & Hsu, Y.-C. (2019). Understanding activated network resilience: A comparative analysis of co-located and co-cluster disaster response networks. Journal of Contingencies and Crisis Management, 27(1), 14-27.


5. Lai, C.-H., She, B., & Ye, X. (2019). Unpacking the network processes and outcomes of online and offline humanitarian collaboration. Communication Research. 46(1), 88-116.


6. Liu, W., Lai, C.-H., & Xu, W. (2018). Tweeting about emergency: A semantic network analysis of government organizations' social media messaging during Hurricane Harvey. Public Relations Review, 44(5), 807-819.


7. Lai, C.-H., & Tang, T. (2018). From information behavior to disaster preparedness: Navigating individuals' general and disaster curation in U.S., China, and Australia. Computers in Human Behavior, 88, 37-46. 


8. Lai, C.-H., Chib, A., & Ling, R. (2018). Digital disparities and vulnerabilities: Mobile phone use, information behavior, and disaster preparedness in South East Asia. Disasters, 42(4), 734-760.


9. Lai, C.-H., Tao, C.-C., & Cheng, Y.-C. (2017). Modeling resource network relationships between response organizations and affected neighborhoods after a technological disaster. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 28(5), 2145-2175. 


10. Lai, C.-H. (2017). A study of emergent organizing and technological affordances after a natural disaster. Online Information Review, 41(4). 507-523. PDF


11. Lai, C.-H., She, B., & Tao, C.-C. (2017). Connecting the dots: A longitudinal observation of relief organizations' representational networks on social media. Computers in Human Behavior, 74, 224-234. PDF


12. Ling, R., & Lai, C.-H. (2016). Microcoordination 2.0: Social coordination in the age of smartphones and messaging apps. Journal of Communication, 66(5), 834-856.


13. Lai, C.-H., & Chen, W. (2016). Welcome to the club: From multimodal voluntary participation to community involvement. International Journal of Communication, 10, 3931-3955.


14. Lai, C.-H.,& Katz, J. E. (2016). Volunteer associations in the Internet age: Ecological approach to understanding collective action. The Information Society, 32(4), 241-255. 


15. Lai, C.-H., & Tang, T. (2015). Understanding local news consumption and community participation via the lens of information repertoires and media multiplexity. Mass Communication and Society, 18(3), 325-349.


16. Lai, C.-H. (2014). Can our groups survive? An investigation of the evolution of mixed-mode groups. Journal of Computer-Mediated Communication, 19, 839-854. 


17. Lai, C.-H. (2014). A multimodal view of voluntary associations. Information, Communication & Society, 17(8),1017-1033. 


18. Lai, C.-H. (2014). Understanding the evolution of bona fide mixed-mode groups: An example of Meetup groups. First Monday, 19(1). Available at: 


19. Lai, C.-H. (2014). An integrated approach to untangling mediated connectedness with online and mobile media. Computers in Human Behavior, 31, 20-26. 


20. Doerfel, M. L., Chewning, L.V., & Lai, C.-H. (2013). The evolution of networks and resilience of interorganizational relationships after disaster. Communication Monographs, 80(4), 533-559. 


21. Chewning, L. V., Lai, C.-H., & Doerfel, M. L. (2013). Organizational resilience and using information and communication technology to rebuild communication structures. Management Communication Quarterly, 27(2), 237-263.


22. Lai, C.-H., & Katz, J. E. (2012). Are we evolved to live with mobiles? An evolutionary view of mobile communication. Periodica Polytechnica Social and Management Sciences, 20(1), 45-54.


23. Lai, C.-H. (2011). A multifaceted perspective on blogs and society: Examples of blogospheres in Southeast and East Asia. Journal of International Communication, 17(1), 51-72.


24. Gibbs, J. L., Ellison, N. B., & Lai, C.-H. (2011). First comes love, then comes Google: An investigation of uncertainty reduction strategies and self-disclosure in online dating. Communication Research, 38(1), 70-100. 


25. Doerfel, M. L., Lai, C.-H., & Chewning, L. V. (2010). The evolutionary role of interorganizational communication: Modeling social capital in disaster contexts. Human Communication Research, 36, 125-162. 


26. Naaman, M., Boase, J., & Lai, C.-H. (2010, February). Is it all about me? User content in social awareness streams. In Proceedings of the 20the ACM Conference on Computer Supported Cooperative Work.


27. Katz, J. E. & Lai, C.-H. (2009). News blogging in a cross-cultural context: A report on the struggle for voice. Knowledge, Technology & Policy, 22(2), 95-107.


Institutional grants:


1. Individual and collective resilience building and the role of new media technology: Ecological examinations of information and communication behavior during non-disaster and disaster times, Taiwan Ministry of Science and Technology (MOST), MOST 105-2410-H-009-064-SS3, 2016-2019, NT 2,700,000. (PI)


2. Understanding the role of social media in disaster management: A systemic investigation of mixed-mode individual information behaviors. Singapore Ministry of Education (MOE) AcRF Tier 1 Grant, 2016-2019, S$89,560. (PI)


3. An examination of the application of social media and related analysis tools for the humanitarian sector in the Asia-Pacific region. American Red Cross Grant Award, 2015, $21,432. (PI)


4. Untangling disaster awareness and preparedness via mobile communication technology in South East Asia. The United States Agency for International Development (USAID) Grant Award No. AID-OFDA-G-13-00038, 2014-2015, $49,800. (PI)


5. Hurricane Sandy: Short-term citizen-based communication and aid mobilization. National Science Foundation (NSF) RAPID Program, CMMI-1324180, 2013-2014, $25,000.  (co-PI)




1. Recipient of Outstanding Research Award, 2017, conferred by the Ministry of Science and Technology, Taiwan


2. Recipient of Actively Seeking Excellent Young Scholars Overseas Scholarship Program, 2016-2021, conferred by the Foundation for the Advancement of Outstanding Scholarship, Taiwan 


3.Recipient of Top Paper Award, 2017, conferred by the Research Division of Broadcasting Education Association.


4. Recipient of Top Paper Award, 2016, conferred by the Organizational Communication Division of International Communication Association.


5. Recipient of Top Four Paper Award, 2015, conferred by the Communication and Technology Division of International Communication Association.


6. Recipient of the Laura Crowell Dissertation Award, 2012, conferred by the Group Communication Division of National Communication Association.